CUSTOMER SUPPORT

FREE SERVICE CAMPAIGN FROM 1st JAN - 31st JAN 2018

Customer Complaint

Customer Tracker

TERMS AND CONDITIONS:-


1. Free service can only be availed through the registrations on our websites & My UNICORN APP between 1st Jan – 31st Jan 2018.

2. Existing Unicorn Denmart customers will be eligible to avail the free services.

3. Free service will be given as per the availability of our service engineer in your area.

4. Services will be provided free of cost but required spare parts will be charged as per the company price list @ 15% discount*.

5. Regular complaints will be monitored and delivered similarly as being followed presentoly without any hindrance.

6. 3 categories of products have been defined as mentioned below i.e.

      a. Office repair – Products need to be sent to Unicorn Denmart head office at Delhi for checking & repairing
      b. On site repair - Products will be checked & repaired at customer site only
      c. Online support – In the 1 st phase, online support will be provided if complaint remain unresolved even after that, digital sensor need to be sent to Unicorn Denmart head       office. In case of opg & cbct, onsite services will be provided

7. Please find the categorised list of equipment for office repair, on site repairing and online support.


PRODUCTS TO BE SENT AT OUR HEAD OFFICE SERVICE CENTRE FOR REPAIR -


1. Handpieces all types.
2. Scalers all types.
3. Light cure all types.
4. Water distillers.
5. Ultrasurgery and piezeo surgery.
6. Portable x-ray
7. Lab engines
8. Micromotor
9. Amalgamotor
10. Ultrasonic cleaner
11. Dental sealers
12. Endomotors
13. Apex locator
14. Ems 200
15. Intra oral camera.

PRODUCTS FOR REPAIR AT SITE -


1. Dental chair
2. Autocalve
3. X-ray
4. Compressor
5. Suction
6. Microscope
7. Luvis light

PRODUCTS FOR ONLINE SUPPORT -


1. Digital Sensor
2. OPG and CBCT

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About us

UNICORN DenMart - a progressive group, recognized as the pioneer and well established name in Indian market place offers widest range of International Dental Equipments with global standards.

Contact info

#3, LSC, MOR Land,
Near J Block, New Rajinder Nagar,
New Delhi -110060. INDIA

+91-9650 056 363

marketing@unicorndenmart.com

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